Last updated: January 15, 2026
Introduction
At Nebula Gaming Australia ("we," "our," or "us"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our services, or interact with our facilities, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our services, you agree to this privacy policy.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, postal address, telephone number, date of birth, and payment information when you register for an account, purchase a membership, or participate in our events.
- Usage Data: Information about your interaction with our services, such as the games you play, the duration of your sessions, and your performance metrics.
- Technical Data: Information about your browsing actions and patterns, including your IP address, browser type and version, time zone setting, operating system, and platform.
- Marketing Preferences: Your preferences in receiving marketing communications from us and our third-party partners.
How We Collect Your Information
We collect information directly from you when you:
- Create an account or register with us
- Purchase a membership or service
- Participate in gaming sessions or tournaments
- Contact our customer service
- Subscribe to our newsletters or marketing communications
- Complete surveys or provide feedback
- Use our website or facilities
We may also collect information automatically as you navigate through our website using cookies and similar technologies. Additionally, we may receive information about you from third parties, such as business partners, subcontractors, payment processors, and advertising networks.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and managing your account, memberships, and payments
- Facilitating gaming sessions, tournaments, and events
- Personalizing your experience and delivering content relevant to your interests
- Communicating with you about promotions, events, and other news
- Analyzing usage patterns to enhance our website and services
- Protecting our services and users from fraudulent or illegal activity
- Complying with legal obligations
Disclosure of Your Information
We may disclose personal information that we collect or that you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our assets
- To comply with any court order, law, or legal process
- To enforce our terms of service and other agreements
- If we believe disclosure is necessary to protect the rights, property, or safety of Nebula Gaming, our customers, or others
We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.
We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve your experience and our services
- Provide personalized content and recommendations
- Analyze the effectiveness of our marketing campaigns
You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our services.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, secure facilities, and access controls.
However, the transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to your personal information we hold.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information in certain circumstances.
- Restriction: You can request that we limit how we use your personal information.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format.
- Objection: You can object to our processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances by local law requirements.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by other appropriate means.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.
Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Nebula Gaming Australia
123 Tech Boulevard
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: (02) 9876 5432