Terms of Service

1. Introduction

Welcome to Nebula Gaming Australia. These Terms of Service ("Terms") govern your use of our website, facilities, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Nebula Gaming Australia provides high-quality gaming experiences, facilities, equipment, and related services throughout Australia. These Terms constitute a legally binding agreement between you and Nebula Gaming Australia.

2. Eligibility and Account Registration

To use certain Services, you may need to register for an account. You must be at least 13 years old to register for an account. If you are under 18 years old, you must have parental or guardian consent to use our Services.

When registering for an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Membership and Payment Terms

Nebula Gaming Australia offers various membership options as described on our website. Prices and features of memberships may change from time to time. All payments are processed securely through our payment processors.

For monthly or recurring memberships, you authorize us to charge your payment method on a recurring basis. You may cancel your membership at any time, but refunds are subject to our refund policy outlined below.

We reserve the right to offer promotional rates, discounts, or special offers at our discretion. These offers may be subject to additional terms and conditions.

4. Rules of Conduct

When using our Services, you agree to abide by the following rules of conduct:

  • Treat all staff members and other users with respect
  • Do not engage in any illegal activity while using our Services
  • Do not damage, misuse, or tamper with our equipment or facilities
  • Do not use our Services to harass, threaten, or harm others
  • Do not create or distribute offensive, inappropriate, or harmful content
  • Follow all posted rules and staff instructions while in our facilities
  • Do not use cheats, bots, or unauthorized third-party software

Violation of these rules may result in suspension or termination of your account and access to our Services without refund.

5. Refund Policy

Refunds for unused prepaid sessions may be granted at our discretion. Refund requests must be submitted in writing within 7 days of purchase. Monthly memberships are non-refundable once the month has begun.

We may issue refunds in cases of extended service outages or facility closures. Refunds will not be issued for temporary technical issues, internet outages, or other circumstances beyond our reasonable control.

6. Intellectual Property

All content on our website and materials related to our Services, including but not limited to logos, designs, text, graphics, images, software, and other files, are the property of Nebula Gaming Australia or its licensors and are protected by Australian and international copyright and trademark laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials from our Services without our prior written consent.

7. User-Generated Content

Our Services may allow you to post, submit, publish, display, or transmit content such as reviews, comments, or social media posts ("User Content"). By providing User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights to the User Content you post and that such User Content does not violate these Terms or any applicable law.

8. Limitation of Liability

To the maximum extent permitted by law, Nebula Gaming Australia and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you have paid to us in the past six months.

9. Indemnification

You agree to indemnify, defend, and hold harmless Nebula Gaming Australia and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website and indicating the date of the latest revision. Your continued use of the Services after the revised Terms are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts in Australia.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Nebula Gaming Australia
123 Tech Boulevard
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: (02) 9876 5432

Last updated: December 1, 2026